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You will be responsible for recovering the money owed in as little time as possible. A debt collector will have to be polite and sensitive towards people while also remaining committed to their purpose and persistent. Excellent communication skills and a sense of urgency are extremely useful to succeed in this task.
Responsibilities:
Responsible for the collection of debts
Prior to legal recovery proceedings
Negotiating and make arrangements payment
Handling debtor enquiries
Provides administrative assistance to the team
To ensure customers satisfied with the services provided
Requirements:
Proven experience as debt collector will be advantage
Experience in working with targets and tight deadlines
Knowledge of relevant legal requirements
Working knowledge of MS Office and databases
Excellent communication and people skills
Excellent in negotiating and persuading
Ability to be polite and compassionate without lacking confidence