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High-Volume Reconciliation: Perform daily reconciliation of incoming payments from various sources (E-wallets, FPX, touch and go, credit cards, and bank transfers) against invoices
Commission-to-Debt Reconciliation: Calculate monthly agent commission entitlements and execute automated offsets to recover outstanding product balances, ensuring all AR aging is cleared before payouts.
Agent Account Auditing: Monitor individual agent/customers ledgers to identify payment discrepancies, failed transactions, or unauthorized credit requests.
DSO Management: Actively track and reduce Days Sales Outstanding (DSO) by implementing proactive reminder systems for agents with outstanding product balances.
Dispute Resolution: Professionally handle billing inquiries and payment disputes from independent representatives, ensuring high service standards to maintain a positive sales force relationship.
Reporting & Analysis: Prepare weekly aging reports and cash flow forecasts to give the Country Director and Finance Director visibility into the liquidity of the direct selling arm.
Required Qualifications:
Bachelor’s Degree in Accounting, Finance, or a related discipline.
Minimum 2-3 years of experience in an Accounts Receivable role, ideally within a direct selling industry
Proven experience working within a Direct Selling structure is highly preferred, with a strong understanding of member-based financial flows/monthly recurring collection flows.
Fluency in English and Bahasa Malaysia to effectively communicate with a diverse agent base across West Malaysia.
Skills/Experience Preferred:
Technical Proficiency: Advanced knowledge of ERP systems.
Excel Power User: Exceptional ability to manage large datasets using pivot tables and VLOOKUPs to match payments against sales orders.
Analytical Mindset: Strong attention to detail to catch minute anomalies in high-volume transaction logs before they impact the month-end close
