Airline Cargo Operations and CS Agent

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<h2>Job Description</h2><div><div><p>Freightserve are looking to recruit a Cargo Operations / Reservations Agent for a Heathrow based Airline. The Airline is based in the Heathrow area.</p><p><strong>RESPONSIBILITIES</strong></p><p>• Manage complete end-to-end process.</p><p>• Interface with UK freight forwarders.</p><p>• Keeping in-house system up to date.</p><p>• Oversee and manage Pre Bookings.</p><p>• Acting as main contact through both customer calls and emails.</p><p>• Responding to requests.</p><p>• Spot Rates</p><p>• Quotations</p><p>• Postflights</p><p>• Costings / Invoicing</p><p><strong>SKILLS & EXPERIENCE</strong></p><p>• Ideally candidate should have Cargo Airline or GSSA experience.</p><p>• Have outstanding customer service skills and good understanding of the cargo market.</p><p>• Ability to work in a fast paced environment handling multiple initiatives and prioritise own workload.</p><p>• Must be articulate and possess good interpersonal skills.</p><p><strong>Please only apply if you have the necessary experience as only people with the correct experience will be contacted.</strong></p></div></div>

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