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This challenging position requires a unique blend of strategic thinking, operational expertise, and interpersonal finesse
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Your ability to navigate ambiguity, drive data-informed decisions, and influence diverse stakeholders will be crucial in optimizing our operational performance
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3+ years of program or project management experience
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Experience using data and metrics to determine and drive improvements
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Experience working cross functionally with tech and non-tech teams
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(Desirable) 3+ years of driving end to end delivery, and communicating results to senior leadership experience
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(Desirable) 3+ years of driving process improvements experience
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(Desirable) Experience building processes, project management, and schedules
What the job involves
As a Program Manager overseeing record label and strategic partnership licensing operations, you will play a pivotal role in orchestrating complex, cross-functional programs that are critical to Amazon's digital music licensing accuracy and efficiencies
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You will be the cornerstone connecting various teams, vendors and labels, ensuring seamless rights management and reporting, efficient licensing process implementation, and strong label relationships
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This role offers an exciting opportunity to make a significant impact on Amazon's music licensing success, requiring you to balance tactical execution with strategic vision while adapting to the ever-evolving landscape of digital music rights
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Own and manage cross-functional programs across rights management, licensing team support and provider service programs, driving execution from inception to completion
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Define program strategy, set objectives, and establish clear measurable success criteria. Drive timely decisions and delivery to meet deadlines and program goals
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Serve as the key point of contact between the Record Label Licensing team and partner teams (e.g., Catalog, Royalties, Legal). Build and manage productive relationships with stakeholders at all levels
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Be the expert on Amazon organizational and AI tools to identify opportunities and drive improvements in licensing efficiency and operational performance
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Collaborate with tech teams or stakeholder project managers to influence roadmaps, make recommendations on system/feature improvements, and drive prioritization of technical requirements
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Negotiate effectively with stakeholders on operational expectations, resource allocation, best practices, and compliance issues to meet business objectives
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Manage and apply operational tactics to remove roadblocks, handle exceptions, and improve efficiencies across the record label licensing team’s outputs
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Drive and manage the implementation of new initiatives related to territory expansion, new label on/off-boardings, strategic partnership processes, new terms reporting and handovers, label relations collaborations, product launches, and business models
