Remote GRC SaaS Customer Success Manager: ROI & Adoption

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Workiva is seeking a Customer Success Manager (CSM) to be the primary liaison for named accounts, guiding customers through onboarding, adoption, and renewal processes. You will maximize ROI by aligning Workiva Platform capabilities with client business outcomes and coordinating with Services, Support, Marketing, and Sales teams.

Ideal candidates bring SaaS experience, a proven track record in customer success, and strong communication and presentation skills.

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