Company Name: Airtel Job Title: Customer Support Executive
About the Company:
Airtel is one of India’s leading telecommunications companies providing mobile, broadband, and digital communication services. The company serves millions of customers and continues to expand its customer support team to improve service experience across the country.
Role Overview:
Salary: ₹25K-₹30K per Month Job Type: Full-time Location: India (Work From Home) Contact HR: +91 93XXXXXX16 Email: saitejahrzepto.hr@gmail.com
Airtel is hiring customer support executives who can assist customers with service related inquiries and technical guidance. The role involves communicating with users, resolving issues, and ensuring a smooth customer experience.
Candidates will help customers understand product features, pricing details, and service availability. They will also guide users step-by-step to resolve login problems, software glitches, or device setup issues.
Key Responsibilities:
Respond to customer inquiries about product features, pricing, and services
Guide users to resolve login issues or software related problems
Assist customers with device setup and troubleshooting steps
Escalate complex technical problems to the appropriate department
Record every customer interaction in the CRM system
Handle complaints professionally and provide timely solutions
Basic Requirements:
Good communication and problem-solving skills
Basic understanding of customer service processes
Ability to guide customers through troubleshooting steps
Comfortable using digital systems for recording interactions
How to Apply:
Send your resume on WhatsApp +91 93XXXXXX16 or email saitejahrzepto.hr@gmail.com to apply.
