Customer Service Agent (Night shift- WFH)

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DATAMARK, Inc. is currently seeking a professional and experienced Customer Service Associate to join our team. As a leading provider of business process outsourcing solutions, DATAMARK helps organizations worldwide manage their operations more efficiently and effectively. The Customer Service Associates will play a crucial role in facilitating effective communication between Interpreters and customers.

  • Determining the language needs of the caller
  • Entering appropriate customer information as needed
  • Accessing appropriate databases
  • Quickly transferring calls to the appropriate staff member
  • Providing additional assistance when needed

Requirements

  • Excellent customer service, communication and interpersonal skills
  • Ability to enter and access information using a computer terminal while responding to customer needs
  • Excellent keyboarding skills
  • Professionalism, accuracy and speed are essential
  • Excellent command of the English Language – no other language skills are require

Pay: ₹332,000.00 per year

Benefits:

  • Health insurance
  • Provident Fund

Work Location: Remote

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