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Airport Jobs is seeking a detail-oriented and customer-focused Remote Air Cargo & Freight Support Executive to join our team. This role involves handling air freight operations, coordinating logistics, and ensuring smooth cargo transportation. The ideal candidate will have experience in air cargo logistics, excellent communication skills, and the ability to manage multiple tasks efficiently in a fast-paced environment.
Key Responsibilities
Coordinate and manage air cargo shipments, ensuring timely and accurate processing.
Communicate with airlines, freight forwarders, and clients to track shipments and resolve any delays or issues.
Prepare shipping documents, including airway bills, invoices, and customs clearance paperwork.
Ensure compliance with international air freight regulations and company policies.
Monitor cargo handling processes and ensure proper storage and transportation conditions.
Provide exceptional customer service by addressing inquiries and resolving freight-related concerns.
Collaborate with internal teams and external partners to optimize supply chain operations.
Analyze shipment data to improve efficiency and reduce costs.
Assist in troubleshooting logistical challenges and finding solutions for cargo discrepancies.
Maintain accurate records and update databases with cargo movement details.
Required Skills and Qualifications
Strong knowledge of air cargo and freight forwarding operations.
Familiarity with IATA regulations, air waybills, and customs documentation.
Proficiency in logistics management software and Microsoft Office Suite.
Excellent problem-solving skills and attention to detail.
Strong verbal and written communication skills for professional client and vendor interactions.
Ability to work independently in a remote setting while maintaining efficiency and accountability.
Exceptional time management and organizational skills.
Understanding of international shipping and freight cost calculations.
Experience
Minimum 2-3 years of experience in air cargo logistics, freight forwarding, or supply chain management.
Prior experience with remote logistics operations is a plus.
Knowledge of import/export documentation and regulations.
Working Hours
Flexible schedule with availability to manage cargo shipments across different time zones.
May require occasional weekend or evening shifts based on cargo movement schedules.
Knowledge, Skills, and Abilities
In-depth knowledge of global air freight regulations and logistics procedures.
Ability to manage high-pressure situations and adapt to changes in flight schedules or shipment delays.
Strong analytical skills to assess shipment data and optimize freight processes.
Customer-oriented mindset with a focus on providing efficient and cost-effective shipping solutions.
Benefits
Competitive salary with performance-based incentives.
Remote work flexibility.
Career growth opportunities in the global logistics industry.
Comprehensive training and professional development programs.
Paid time off, health benefits, and retirement plan options.
Employee discounts on shipping and logistics services.
Why Join Us?
Be part of a dynamic and growing company in the global air freight industry.
Work with leading airlines and logistics providers worldwide.
Enjoy the flexibility of a remote work environment while making a meaningful impact on global trade.
Join a team that values innovation, efficiency, and customer satisfaction.
How to Apply
Interested candidates should submit their resume and a cover letter highlighting their relevant experience to us. Please include Remote Air Cargo & Freight Support Executive in the subject line.
