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Provide information, community service referrals, and supportive listening over phone or virtual chat
Requirements:
Be a Florida resident residing within the state
Have a secure, quiet, and confidential workspace with reliable internet
Be free from caregiver responsibilities during work hours
Be able to pass a level two (2) DCF background check and drug test prior to employment
Meet or exceed our education requirement:
- A bachelor's degree (or higher) in psychology, human services, education, mental health, social work, early intervention, or a related field, coupled with one (1)+ years of experience in crisis and suicide intervention, counseling, therapy, and assessment techniques, or experience working in children's behavioral health, substance use, or the special needs system of care OR- An associate's degree plus two (2)+ years of experience in suicide/crisis intervention
Have a minimum typing speed of 30 WPM
Be comfortable with a phone and virtual chat-based work environment
Be available remotely from 9:00am to 5:00pm (Eastern time) Monday-Friday for six (6) weeks of initial training to begin in September 2026 (hours will change to your permanent schedule once training is complete)
Commit to working full shifts on Saturdays and Sundays as part of your regular schedule
Benefits:
100% employer-paid individual health, vision, dental, life, and short-term disability insurances (coverage begins after 60 days of employment)
Dependent health, vision, and dental plans available for purchase
403(b) retirement plan with potential for variable annual employer contribution
Paid Time Off (PTO) available after three (3) FT working months (accrues at a rate of 8.00 hours per pay period, up to 16 days per year)
Sick Leave available with the first pay period (accrues at a rate of 1.85 hours per pay period, up to 6 days per year)
Nine (9) paid holidays throughout the year
100% paid six (6) week upfront training, plus future opportunities for employer-sponsored certifications
Work supplies such as company laptop, mouse, headset, paper, and pens
