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As a Claims Partner – Arenas & Special Events, you will be on the front lines of risk management at some of the biggest and most exciting live events in Las Vegas. From sold-out arena shows to high-profile special events, you’ll play a critical role in protecting our guests, our properties, and our brand—while building a dynamic career in Corporate Risk Management. This is not a desk-only role. You’ll be onsite at major events, collaborating with Property Risk Directors, Security, and Guest Services to proactively mitigate risk and resolve claims in real time.
Responsibilities
Attend live arena and special events to perform onsite risk management and proactively mitigate incidents
Partner with Property Risk Directors, Security, and Guest Services to address issues in real time
Investigate third-party bodily injury and property damage claims, including reviewing surveillance, reports, medical documentation, and conducting interviews
Evaluate liability exposure and assess damages to determine fair and timely resolution
Establish and manage claim reserves, process payments, and maintain accurate claim documentation within the system
Negotiate and resolve claims within designated authority levels and collaborate with leadership on escalated matters
Identify risk transfer opportunities through contract review and support litigation documentation when necessary
Requirements
Bachelor’s degree in a related field or equivalent experience
At least 1 year of prior relevant experience in claims or risk management
Ability to work a hybrid schedule with required onsite attendance at live events, including nights and weekends
Strong investigative skills with the ability to assess liability and evaluate damages
Proven negotiation skills and sound judgment within designated authority levels
Ability to exercise diplomacy and provide high-level guest service in sensitive situations
Knowledge of medical terminology used in bodily injury claims
Strong critical thinking, problem-solving, and organizational skills
Proficiency in Outlook, Word, Excel, and PowerPoint
Nice-to-haves
Insurance and property or casualty claims experience preferred
Experience in hospitality, entertainment, special events, or resort environments preferred
Benefits
Prioritize your wellness, access programs crafted to nurture your mental and physical health.
Enjoy unbeatable discounts on hotel stays, dining, retail, entertainment, and exclusive partner perks for travel, tech, and beyond!
Savor delicious meals for free in our employee dining room.
Park with ease—whether you're on or off shift, it's free!
From healthcare to financial support and generous time-off options, we’ve got you covered.
Elevate your career with development programs, connect through networking events, and make a difference with community volunteer opportunities.
