Warehouse Operations Manager I

About the position

Responsibilities

• Develops a strategic plan in conjunction with the General Manager to ensure efficient and cost-effective operations.
• Ensures efficient shipping and receiving work schedules to meet operational goals.
• Directs the operations of warehouse supervisors and personnel.
• Oversees all inbound and outbound shipments to ensure accuracy and timeliness.
• Audits compliance with internal and external SOPs.
• Ensures efficient utilization of equipment.
• Reviews daily work objectives and determines productivity requirements for shifts.
• Partners with other leaders to balance labor and staffing levels based on workload.
• Conducts workload analysis compared to labor hours and equipment usage.
• Plans long-term labor needs based on sales forecasts and historical data.
• Makes recommendations to improve warehouse operations.

Requirements

• Bachelor's Degree in Supply Chain, Business or related field preferred.
• 5+ years of supervisory experience in a warehouse or distribution environment.
• Experience with Warehouse Management Systems (Manhattan preferred).
• Working knowledge of Microsoft Office applications.
• Knowledge of warehouse/mechanical equipment.
• Familiarity with OSHA, DOT, HAZMAT, FDA regulations and willingness to become certified as necessary.
• Ability to work in a fast-paced environment and handle changing priorities.
• Experience with performance metrics, process improvement, and Lean/Six Sigma tools is a plus.
• Excellent talent management and team building skills.
• Excellent verbal, non-verbal, and written communication skills.
• Excellent customer service skills with external clients.
• Strong analytical and mathematical skills.
• Bilingual English/Spanish preferred.

Nice-to-haves

• Experience with seasonal workforces is a plus, but not required.