Sr. Manager- Client Success, Retail Media

About the position

Responsibilities

• Meet and exceed annual revenue targets by developing and advancing current and future-looking partnerships
• Develops and coaches Client Partner team to deliver data-driven strategies to clients
• Provide account-level annual forecasting, account book development and delegation of quota across the team
• Advocate for the Voice of the Customer across the organization to build a best-in-class Retail Media Network
• Provide accurate account-level forecasting for annual and period-level cadences with minimal call variance
• Develops partnerships with merchandising team as a Category Captain
• Provides mentorship for Client Success and Cross-functional teams
• Keen focus on demand generation and account penetration strategies including tracking relevant sales metrics (deal slippage, response rates, win rates, etc.)
• Provide support for client escalation needs
• Provides guidance for Client Partners with QBR/T2T/ Lunch & Learn strategies
• Attend industry conferences; co-present with clients on Collective Client case studies
• Attend client meetings/ travel for clients as needed (T2T/ QBR/ Lunch & Learns)
• Responsible for developing Broker relationships
• Continuously monitor, learn and develop knowledge of retail media landscape
• Attract, hire and retain top advertising sales leaders

Requirements

• 8 years in Sales/Media/Retail space
• 2 years' experience with a track record of leading successful sales teams
• Demonstrated experience leading QBR/T2T/JBP for C-Suite audience
• Proven ability to foster partnerships with merchandising partners

Benefits

• medical
• dental
• vision
• disability and life insurance
• sick pay
• PTO/Vacation pay/Flexible Time Off
• paid holidays (8-9 days annually)
• bereavement pay
• retirement benefits (such as 401(k) eligibility)
• incentive plan