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Southwest Airlines Customer Service Jobs (Remote Careers $26/Hour)
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<strong>Company:</strong> Southwest Airlines
<strong>Location:</strong> Remote (U.S. Only)
<strong>Job Type:</strong> Full-Time / Part-Time Available
<strong>Compensation:</strong> $26 per hour
<h3><strong>Job Overview:</strong></h3>
Southwest Airlines is seeking friendly, reliable, and tech-savvy <strong>Remote Customer Service Representatives</strong> to join our growing Work-From-Home team. In this role, you'll represent one of the most trusted airlines in the country by assisting customers with bookings, travel questions, flight changes, and general inquiries — all from the comfort of your home.
<h3><strong>Key Responsibilities:</strong></h3>
<ul>
<li>Handle inbound customer service calls, chats, and emails with professionalism and empathy</li>
<li>Assist passengers with flight bookings, cancellations, rescheduling, and travel policies</li>
<li>Resolve customer complaints in a courteous and effective manner</li>
<li>Provide accurate information about baggage policies, check-in, and airport services</li>
<li>Document interactions and follow-up actions in internal systems</li>
<li>Maintain up-to-date knowledge of airline protocols and promotions</li>
<li>Uphold Southwest's reputation for warmth, hospitality, and efficiency</li>
</ul>
<h3><strong>Qualifications:</strong></h3>
<ul>
<li>High school diploma or GED required (college degree preferred)</li>
<li>Prior experience in customer service, hospitality, or travel industries preferred</li>
<li>Excellent verbal and written communication skills</li>
<li>Tech-savvy and comfortable navigating multiple software platforms</li>
<li>Ability to work flexible hours, including weekends and holidays</li>
<li>Must have a quiet, distraction-free home office setup and reliable internet connection</li>
<li>U.S. work authorization required</li>
</ul>
<h3><strong>Benefits:</strong></h3>
<ul>
<li>Competitive hourly rate of $26</li>
<li>Paid training and career development</li>
<li>Travel perks and flight benefits for employees and eligible family</li>
<li>Medical, dental, and vision insurance (based on eligibility)</li>
<li>401(k) with company match</li>
<li>Supportive and inclusive company culture</li>
<li>Opportunities for internal growth</li>
</ul>
<strong>Ready for takeoff? Apply now and start your career with Southwest Airlines from home!</strong>
