Solutions Engineer, Central & Eastern Europe - Hebrew Speaking

About the position

The Pre-Sales Solutions Engineering organization is responsible for the technical sale of the Cloudflare solution portfolio, ensuring maximal business value, fit-for-purpose solution design and efficient adoption roadmaps for our customers. Solution Engineering is made up of individuals from a wide range of backgrounds - from Financial Consulting to Product Management, Customer Support to Software Engineering, and we are serious about building a diverse, curious and collaborative team. As a Solutions Engineer, you are the technical customer advocate within Cloudflare. You will aid your customers and will work closely with every team at Cloudflare, from Sales and Product to Engineering and Customer Support to do so. Your goal of customer success should drive you through the entire organisation as you seek out and create scalable solutions for your customer’s needs. The range of products and solutions offered by Cloudflare are broad so that we are able to meet our lofty goal of helping to build a better Internet. A broad knowledge of Internet performance and security technology is required, the curiosity to maintain and develop new knowledge is essential to keeping up with the high rate of product innovation at Cloudflare. All the resources and training required to be effective for the role, will be provided.

Responsibilities

• Responsible for the technical sale of the Cloudflare solution portfolio.
• Ensure maximal business value, fit-for-purpose solution design and efficient adoption roadmaps for customers.
• Act as the technical customer advocate within Cloudflare.
• Work closely with Sales, Product, Engineering, and Customer Support teams.
• Seek out and create scalable solutions for customer needs.
• Travel to customer offices, conferences and/or do talks (10-15 days per quarter).

Requirements

• 3-to-10 years of experience in the IT industry (early or mid-level experience).
• Fluent Hebrew and English (written & spoken).
• Ability to manage a project, work to deadlines, and prioritise between competing demands.
• Demonstrating empathy with customers and quickly identifying challenges and pain points they face.
• Understanding of “how the internet works”.
• Know the differences between TCP & UDP, and understand what kinds of applications may favour one over the other.
• Can explain the difference between authoritative DNS & recursive DNS.
• Understand the role of a firewall, why TLS (SSL) plays an increasingly important role on today's Internet, a solid understanding of HTTP and a willingness to dive deeper into the quirks of clients & servers alike.
• Understanding of how customers make buying decisions, how to explain ROI.
• A knowledge of the competitive landscape for one or more of: DDoS, CDN, Performance, DNS, Developer platform or Zero-Trust/SASE service providers.

Nice-to-haves

• Previous experience in a pre-sales SE or consulting role.
• Demonstrated experience with a scripting language (e.g. Python, JavaScript, Bash) and a desire to expand those skills.
• Exposure to emerging technical landscape trends in Security such as Zero Trust.

Benefits

• Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code.
• Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
• Culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up.
• Values candidates who have the instinct to spot a \"normalized\" problem and the AI-native curiosity to create a solution using the latest tools.
• Values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward.
• All the resources and training required to be effective for the role, will be provided.
• Collaborative environment where everyone brings different strengths and jumps in to help each other.
• Project Galileo: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
• Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
• 1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released.
• We don’t store client IP addresses never, ever.
• Will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.
• Equal opportunity employer.
• Commitment to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.
• Considered for employment without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
• AA/Veterans/Disabled Employer.
• Provides reasonable accommodations to qualified individuals with disabilities.