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5+ years of IT experience in various positions responsible for delivering new solutions in a large enterprise.
For those candidates without a bachelor's degree, 7+ years of relevant Mosaic experience is required
3+ years of Salesforce Administration and configuration experience
2+ years of Marketing Cloud configuration experience
1+ years of Manufacturing Cloud configuration experience
Proven expertise in CRM business process and enabling technologies
Proven ability to create and maintain workflows aiding in business process automation
Proven ability to understand and implement software best practices, analyze system requirements, prototype solutions, define testing and support procedures, and implement practical technical solutions under tight deadlines.
Excellent understanding of other core and enabling processes and technologies. Background in chemical or mining industries is a plus.
Experience working with SAP is a plus
What are the top 3 MUST HAVES of the position?
Salesforce Lighting
Manufacturing / C&I / Supply Chain industry sectors
Manufacturing cloud or a few of SF offering to substitute
40%
Solution Design, Build and Configuration
Lead assigned portions of and/or participate in design sessions and lead assigned portions of and/or serve as a contributing design documentation author (with Solution Analysts) for solutions based on the user stories and functional design provided by IT Business Partner team (Business Partner, Business Analyst and Product Owner)
Build and configure functional (process enablement) or technical components (interfaces, conversions, reports, workflows) so that solution design meets business needs and solution architecture standards?
Ensure compliance to technical standards and business requirements?
Collaborate with Product Owners, Business Analysts and scrum team members to create and refine user stories and acceptance criteria?
Conduct product demos with the Product Owner to get stories to done
Conduct research, design, and prototyping, and other exploration activities?
Lead assigned portions of and/or participate in the preparation of development and test environments?
Perform and/or coordinate updates and enhancements to the solution, as needed
30%
Release Management
Lead assigned portions of and/or participate in the execution of release testing (system integration/ integration, mock conversion, parallel, regression, performance and stress, etc.) ?
Lead assigned portions of and/or participate in the execution of production deployment and hyper-care
10%
Quality Assurance
Conduct test readiness to proceed with testing?
Lead assigned portions of and/or participate in the design and evolution of systems to support testability, test automation, and continuous improvement
Collaborate with quality assurance team members to execute testing
Fix defects identified during quality assurance and testing?
Lead assigned portions of and/or participate in the development of documentation for training, deployment, operations, support, and on-going maintenance, as needed
Transfer knowledge of applications to scrum team members (internal and third party) and provide ongoing support and training?
