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Note: The job is a remote job and is open to candidates in USA. Concentrix is a global organization known for its people-first culture and exceptional customer experiences. The Inside Sales Representative will provide inbound and outbound sales support, close sales, and build customer relationships while working from home.
Responsibilities
Provide inbound and outbound customer sales support using a call flow guide
Close sales, work on prospecting, negotiation, presentation, and use B2B and B2C skills
Use product knowledge, build client relationships, and find new ways to retain customers and drive sales
Be detail-oriented when it comes to sales of products and services
Track, document, and retrieve information in databases
Offer additional products and/or services with every sale
Deliver expert customer experiences…with a smile.
Skills
2+ years of proven B2B sales experience (meeting quotas, working on commission, selling products and/or services)
2 years account management experience
6 months experience utilizing a CRM (SalesForce preferred)
A strong understanding of the sales/selling process, asking probing questions, persuasion, overcoming objectives, negotiation techniques, closing sales, building relationships, and communication skills
Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Teams)
Be willing to travel, possibly overnight, as necessary for meetings and customer visits/events (travel expenses fully covered by client)
Open availability
A high school diploma or GED
A quiet, distraction-free environment to work from in your home
Proficiency in fast-paced multi-tasking
Eagerness to learn new technologies
Strong computer navigation skills and PC knowledge
A desktop or laptop to complete PC and internet testing; A work computer may be provided depending on the position offered, but is not guaranteed (will be discussed further with a recruiter)
High Speed internet (no wireless/hotspots or satellite) and a smartphone
Must reside in the United States and have a valid U.S. address for residence
Benefits
Medical, dental, and vision insurance
Comprehensive employee assistance program (EAP)
401(k) retirement plan
Paid time off and holidays
Paid training days
DailyPay enrollment option to access pay "early," when you want it
Paid training and performance-based incentives
Lucrative employee referral bonus opportunities
Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more
Health and wellness programs with trained partners to help promote a healthy you
Mentorship programs that support your rewarding career journey
Work-from-home convenience
Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support
Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more
Company Overview
Concentrix is an IT firm that engages in software services, data analytics, enterprise technology, and digital operations. It was founded in 1983, and is headquartered in Newark, California, USA, with a workforce of 10001+ employees. Its website is https://www.concentrix.com.