[Remote] District Manager - Spokane, WA

Note: The job is a remote job and is open to candidates in USA. Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents, and Petco partners. This role involves providing leadership to stores to achieve sales and profit goals, developing policies, and ensuring compliance with company standards across multiple locations.

Responsibilities

• Provide leadership and guidance to stores in order to ensure that district sales and profit goals are achieved.
• Develop and implement plans, policies and procedures in an effort to maximize profits.
• Frequently use individual judgement to take action with regard to merchandise placement, staffing decisions and problem resolution which may or may not be covered by specific operating procedures.
• Analyze and monitor the sales and expense figures for each store, provide feedback and make recommendations for improvement in order to ensure that store profitability is maximized, and present district sales figures to the Regional Manager for feedback and recommendations.
• Visit all district stores regularly and conduct inspections to ensure that Petco policies, procedures and merchandising programs are observed, and ensure that all new policies and procedures are properly implemented on a timely basis.
• Recruit, train, develop and manage Store Management to ensure that stores are adequately staffed at all times and succession plans are appropriately maintained for District/Regional needs.
• Within the guidelines of Guest Care orientation, ensure that all associates are properly trained to provide outstanding customer service, and take corrective action when necessary.
• Provide counsel to Store Managers, to include personnel issues, store events, problem solving, crisis intervention, etc. and foster open communications with store personnel and the community through periodic newsletters, store promotions, etc.
• Plan and set individual as well as store goals, and track the progress of each to ensure that objectives are met.
• Conduct regular visits to competitor locations and report observed changes in prices, operations, policies, etc. to the appropriate levels of management.
• Conduct regular audits of store paperwork, including bank deposit slips, overages/shortages, etc. and track trends to ensure that cash control procedures are in place and observed.
• Ensure that all stores within their district are aware of company directed Shrink reduction initiatives and comply with Asset Protection programs.
• Coordinate new store openings and existing store remodels, and facilitate the prompt repair of store equipment as required.
• Ensure that all store paperwork is completed accurately and in a timely manner and that all correspondence with Corporate is directed to the proper departments.
• Process and forward documentation to the appropriate department.
• Adhere to and promote through instruction established safety procedures.
• Monitor merchandise levels in all district stores and coordinate the balance of stock between stores to ensure that inventory levels are adequate. Audit quarterly and annual physical inventory counts for accuracy and to detect merchandise allocation problems. Follow-up on Regional Inventory Manager recommendations to ensure appropriate stock levels are maintained.
• Complete semi-annual performance evaluations and annual merit increase recommendations for all Store Managers in a district and submit them to the Regional Manager for approval.
• Ensure employee reviews are administered prior to due dates.

Skills

• Must be based in the Spokane, WA area.
• Ability to oversee up to 20 store locations across Eastern WA, Idaho, and Alaska.
• Experience in providing leadership and guidance to achieve district sales and profit goals.
• Ability to develop and implement plans, policies, and procedures to maximize profits.
• Strong judgment skills for merchandise placement, staffing decisions, and problem resolution.
• Experience in analyzing and monitoring sales and expense figures for stores.
• Ability to provide feedback and make recommendations for improvement.
• Experience in conducting inspections to ensure compliance with policies and procedures.
• Experience in recruiting, training, developing, and managing Store Management.
• Ability to ensure outstanding customer service through proper training of associates.
• Experience in providing counsel to Store Managers on personnel issues and problem-solving.
• Ability to plan and set individual and store goals and track progress.
• Experience in conducting competitor location visits and reporting changes.
• Ability to conduct audits of store paperwork and track trends for cash control.
• Knowledge of company directed Shrink reduction initiatives and Asset Protection programs.
• Experience in coordinating new store openings and remodels.
• Ability to ensure accurate and timely completion of store paperwork.
• Experience in monitoring merchandise levels and coordinating stock balance between stores.
• Ability to complete performance evaluations and merit increase recommendations for Store Managers.
• Experience in administering employee reviews prior to due dates.

Benefits

• Health and financial benefits
• 401K
• Incentives
• PTO

Company Overview

Company H1B Sponsorship