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Remote Customer Support Representative – Delta Airlines
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<p><strong>Job Title:</strong> Remote Customer Support Representative – Delta Airlines</p>
<p><strong>Location:</strong> Remote (USA)</p>
<p><strong>Job Type:</strong> Full-Time / Part-Time</p>
<p><strong>Experience Level:</strong> Entry-Level to Mid-Level</p>
<p><strong>Salary Range:</strong> $18 – $24/hour (Based on experience)</p>
<hr>
<h3><strong>Job Overview</strong></h3>
<p>Delta Airlines is looking for enthusiastic and service-oriented individuals to join our Remote Customer Support team. This role involves assisting passengers with reservations, flight changes, baggage issues, and general travel support — all from the comfort of your home. Ideal candidates will be tech-savvy, dependable, and committed to providing exceptional customer experiences.</p>
<hr>
<h3><strong>Key Responsibilities</strong></h3>
<ul>
<li>Handle inbound calls, live chats, and emails from customers</li>
<li>Provide accurate information regarding flight bookings, schedules, and travel policies</li>
<li>Resolve issues related to reservations, cancellations, refunds, and baggage</li>
<li>Maintain professionalism in high-stress or time-sensitive situations</li>
<li>Accurately document interactions in customer service systems</li>
<li>Escalate complex concerns to the appropriate department</li>
<li>Meet daily performance targets including call resolution and customer satisfaction</li>
</ul>
<hr>
<h3><strong>Qualifications</strong></h3>
<ul>
<li>High school diploma or GED required; associate degree preferred</li>
<li>Prior experience in customer support or call center is a plus</li>
<li>Strong communication and active listening skills</li>
<li>Ability to multitask using CRM software and airline systems</li>
<li>Must have a quiet home office setup and reliable high-speed internet</li>
<li>Availability to work flexible hours, including weekends and holidays</li>
</ul>
<hr>
<h3><strong>Benefits</strong></h3>
<ul>
<li>Work-from-home flexibility</li>
<li>Paid training and support</li>
<li>Travel privileges and airline discounts (eligibility applies)</li>
<li>Health insurance options and paid time off</li>
<li>Growth opportunities within Delta’s global network</li>
</ul>
<hr>
<h3><strong>How to Apply</strong></h3>
<p>Visit <a class="cursor-pointer" rel="noopener" target="_new">delta.com/careers</a> and search for <strong>“Customer Support – Remote”</strong> to apply directly.</p>
