JPMorgan Chase – Technical Learning Lead – Columbus, OH
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Job title: Technical Learning Lead
Company: JPMorgan Chase
Job description: Job Description:
In a Technical Learning Lead role, you will have the opportunity to shape the learning journey and support the training events for early career engineers in the Global Technology organization. You will build strong working relationships within the training team, as well as functional partners including members of the broader learning organization, SEP Program Managers, our trainers, senior leadership and other stakeholders. The Learning Lead will have two primary functions:
Technical Instructional Design
- Use your passion for developing and delivering training to create experiential, engaging and inclusive learning experiences for early career technologists.
- Leverage your technical experience and diverse background to develop and deliver technical solutions and relevant hands-on training content.
- Incorporate digital instructional design concepts to scale and lead efforts to convert prior in-person classroom courses into engaging, impactful digital or virtual skill-based learning, social learning, gaming, video, infographics.
- Facilitate coaching and Train-the-Trainer sessions on technical curriculum, digital and virtual tools.
- Facilitate Technical Curriculum, both in-person and virtual.
- Provide key curriculum and technical support at multiple induction events occurring globally throughout the year.
- Use your experience with development tools, platforms, and services (such as IntelliJ, Git, Bitbucket) to troubleshoot technology issues.
- Facilitate a broad range of activities including Engineer & classroom support, code reviews, back-up trainer responsibilities, facilitation of daily stand-ups and presentations at large plenary sessions.
- Document cyclical deliverables and trainer/faculty best practices to ensure quality and repeatability.
- Identify opportunities for improvement, share best practices and strive for global consistency, where feasible.
- Flexibility to work various time zones during implementation.
- High degree of technical acumen and programming experience (Java, Python or React)
- Experience with database management systems
- Experience working on an Agile team
- Able to explain technical concepts to less technical audiences
- Digital Instructional Design experience preferred
- Ability to work independently on a high-performing team
- Capability to lead multiple work-streams from concept to implementation in a fast-moving environment
- Ability to develop and maintain multiple, strategic relationships with Global Technology partners and senior stakeholders to support program engagement and ownership
- 3-5 years of Instructional design and Facilitations experience preferred
- 5-7 years of experience in Software Engineering (Java, Python or React preferred)
- Proven consulting, negotiating and influencing skills
- Effective verbal and written communication skills
- Strong interpersonal, relationship and meeting management skills
- Self-directed, self-motivated and ability to work independently
- Organized, able to prioritize work, able to balance multiple competing priorities
- Strong working knowledge of MS Office products
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the “WELL Health-Safety Rating” for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.
As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm's current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm's vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.
Equal Opportunity Employer/Disability/Veterans
About the Team:
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
Everything we do as a firm hinges on our ability to hire, empower and retain the best people. Human Resources plays an integral role in designing, implementing and managing people strategies, using the latest in data analytics and technology to deliver industry-leading services. This includes Talent Acquisition, Training, Talent Development, Career Management, Diversity, Compensation & Benefits, Employee Relations, Technology, Finance and HR Service Delivery.
Expected salary:
Location: Columbus, OH
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