Welcome to shopdeal.testchamberhub.com info We provide job seekers with information gathered from various publicly available job posting websites, including but not limited to Google, Indeed, LinkedIn, and other well-known job platforms. Our mission is to help individuals find employment opportunities by offering up-to-date job listings and career-related resources. We do not charge any fees for accessing or using our website, and all job information is provided free of charge.
shopdeal.testchamberhub.com. does not directly offer, manage, or engage in the hiring process for any of the job listings featured on our website. All listings are sourced from third-party job posting platforms such as Indeed, LinkedIn, and other recognized job websites.
By using our website, you acknowledge and accept the above terms and conditions. Thank you for visiting shopdeal.testchamberhub.com, and we wish you success in your job search.
[Hiring] Telephonic Critical Support Nurse @Cigna Healthcare
Other Jobs To Apply
No other job posts for this day.
Role Description
The Telephonic Critical Support Nurse supports a busy 24/7 clinical call center, responding to a wide variety of incoming calls from patients, clinicians, referral sources, and hospitals. The team provides support for chronic therapies, including Home Infusion Therapy, and handles after-hour calls for all divisions of Accredo Health Group Specialty Pharmacies.
Triage incoming calls from patients, clinicians, hospitals, and other sources. Intervene to address life-threatening medication interruptions.
Guide patients, caregivers, and clinicians through assessment of potential disruptions in medication administration, including pump malfunction, central line problems, and patient error.
Troubleshoot issues with infusion devices, answer infusion access questions, and provide therapy support.
Coordinate communication between patients, caregivers, pharmacists, nurses, hospital staff, and physicians.
Ensure timely provision of products and supplies.
Contact appropriate personnel as needed and document transactions in patients’ electronic charts.
Maintain up-to-date knowledge of all services, products, and resources provided by Accredo, incorporating new product and service information.
Identify trends and needs within the scope of customer/client contact.
Qualifications
Registered Nurse (RN) with multistate license in good standing, with ability to obtain licensure in all 50 states.
Valid RN license in state of primary residence. Compact license required.
Bachelor of Nursing degree (BSN) preferred.
Minimum of 5 years of relevant RN experience in critical care or home infusion.
Ability to work the shifts listed above.
Proficiency with Microsoft Office software (Outlook, Word, Excel, PowerPoint, OneNote).
Understanding of legal and regulatory issues.
Ability to compile data and statistics.
Strong customer service focus and ability to counsel patients.
Ability to develop and maintain a cross-section of networks.
Strong oral and written communication and organizational skills.
Requirements
Shift will be four 10 hour days. Schedule will vary.
Days off will vary week-to-week.
Must be flexible to work adjusted hours for team PTO coverage.
Evening, overnight, and weekend shifts include a shift differential.
All shifts include every third weekend and some holidays.
Benefits
Hourly rate of 33 - 56 USD / hourly, depending on relevant factors, including experience and geographic location.
Eligible to participate in an annual bonus plan.
Comprehensive range of health-related benefits including medical, vision, dental, and well-being and behavioral health programs.
401(k) and company paid life insurance.
Tuition reimbursement.
A minimum of 18 days of paid time off per year and paid holidays.
