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[Hiring] Engagement Ambassador with Greek | Enterprise Managed Services @PwC Business Services Sp. z o.o.
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Role Description
Enterprise Managed Services (EMS) in PwC Poland is rapidly expanding as part of the Managed Services Operations. You can play an important role in supporting and transforming the operations of our domestic and international Clients.
Provide support for HCP/HCO onboarding, activity requests, contracting, travel, invoicing, and payments
Facilitate offline contract execution between HCP/HCO and internal signatories
Review contracts redline requests and escalate to Legal when needed
Follow up with business owners or HCP/HCO on outstanding contracts
Manage contract amendments by coordinating with stakeholders
Handle complex scenarios related to activities, contracts, travel, or payments
Facilitate HCP travel requests and communicate arrangements
Support post-engagement tasks, including invoice reconciliation and expense recordation
Qualifications
3+ years of experience in healthcare provider engagements
Proficiency in English allowing for fluent communication both verbal and written
Proficiency in Greek, allowing for fluent communication both verbal and written
Knowledge of HCP engagement compliance and regulatory requirements, including authorizations
Ability to analyze and resolve HCP/HCO engagement issues using research and process steps
Excellent professional communication skills, and strong customer service skills with ability to deliver high-quality support
Experience with contract templates and handling redline requests
Proficiency in Excel, HCP engagement software, and CRM systems
Ability to work independently and collaboratively, as well as to thrive in a dynamic, fast-paced environment
Benefits
Work flexibility - hybrid working model (2 days on-site, 3 days remote), flexible start of the day, workation, sabbatical leave
Development and upskilling - our full support during onboarding process, mentoring from experienced colleagues, training sessions, workshops, certification co/financed by PwC and conversations with native speaker
Wide medical and well-being program - a medical care package (incl. physiotherapy, discounts on dental care), coaching, mindfulness sessions, psychological support, education through dedicated webinars and workshops, financial and legal advice
Possibility to create your individual benefits package (a.o. lunch pass, insurance packages, concierge, veterinary package for a pet, massages) and access to a cafeteria - vouchers, discounts on IT equipment and car purchase
3 paid hours for volunteering per month
Additional paid Birthday Day off
Opportunity to recommend a friend to work with us
Recruitment Process
Submit your resume
Have a short phone conversation with our Recruiter
Let's get to know each other better during two rounds of interviews
