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Be part of Capybara Bathing SG, a Bathhouse studio & wellness sanctuary nestled in the dynamic district of Tanjong Pagar, expected to open in January 2026.
Roles & Responsibilities
Greeting guests upon arrival, providing information about the facilities, services and products in a warm and authentic way
Bring guests through the welcome procedure upon arrival - i.e. operational protocols and bathhouse rules/etiquette; completion of digital waivers (if not done so prior to arrival)
Be well-versed and knowledgeable about the facilities and products to be able to share confidently with guests
Assist with future guest bookings where necessary upon guest departure
Assist with telecommunications where necessary
Ensure facilities are cleaned and ready for operation the following day at close of business, including removal of any waste and soiled linen
Ensure the reception, bathhouse, and all areas of the facility are well-maintained, clean, tidy, and dry where possible
Maintain a strict sterilisation routine of required areas during bathhouse operation hours
Ensure a welcoming and comfortable environment for guests within the bathhouse/facility areas, and attend to any guest queries
Ensure all operational protocols and rules are followed and upheld
General assistance and supervision across tasks
Assist Studio Manager in the planning, and launching of promotions and events
Provide weekly reporting to the Studio Manager including collecting feedback from staff and guests to improve the experience of the facilities
Monitoring and managing stock and sundries including laundry, amenities, food/beverage and hygiene items
Monitoring and reporting on any operational issues of facilities, equipment, fixtures & fittings
Oversee any required routine maintenance and repair of the spa equipment, fixtures & fittings
Manage linen service collection & drop-off
Report to Studio Manager/Director where required
Who we're looking for
Someone passionate about wellness and bathing
Excellent, clear, and consistent communicator
Calm under pressure, self-led and adaptable
Someone human-centered at your core - driven by achieving things for customers
Required skills
At least 2 years of relevant experience in the fitness, wellness or hospitality industries
Well-spoken, with a good grasp on communicating both proficiently and empathetically
Initiative, organised and efficient
Commitment to work weekends, public holidays and rotating shifts where necessary
Flexible with your time, able to commit 3 shifts a week at least is preferable
If this speaks to you, apply to be a part of our vibrant and close-knit team. We look forward to hearing from you! Only shortlisted applicants will be notified.
