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<p><strong>Location:</strong> Remote / WFH<br><strong>Type:</strong> Full-time / Dayshift<br><strong>Department:</strong> Operations </p>
<p><strong>Position Overview:</strong><br>As a Data Entry Specialist, you will play a crucial role in ensuring the accuracy and efficiency of our data entry processes. You will be responsible for receiving, reviewing, and processing incoming invoices and carrier payables, with a strong focus on maintaining a high level of quality.</p>
<p><strong>Key Responsibilities:</strong></p>
<ul><li>Perform accurate data entry functions, including keying invoice data.</li><li>Receive, review, and process incoming invoices and carrier payables.</li><li>Meet or exceed established daily data entry quota goals.</li><li>Maintain a quality standard of 99.9% accuracy.</li></ul>
<p><strong>Skills & Requirements:</strong></p>
<ul><li><strong>Attention to Detail:</strong> A sharp eye for accuracy and precision.</li><li><strong>Basic Computer Skills:</strong> Proficient in using basic software and tools.</li><li><strong>Typing Speed & Accuracy:</strong> High-speed typing test results are required.</li><li><strong>Repetitive Tasks/Multi-tasking:</strong> Ability to perform repetitive tasks or multitask with a high degree of accuracy.</li><li><strong>Communication:</strong> Average to good communication skills.</li><li><strong>Time Management:</strong> Ability to manage time effectively, prioritize tasks, and work within a team environment.</li><li><strong>Independence:</strong> Comfortable working independently with minimal supervision.</li><li><strong>Experience:</strong> Freight invoice data entry experience preferred but not required.</li></ul>
<p><strong>Qualifications:</strong></p>
<ul><li>Bachelor’s degree preferred but not required.</li><li>Experience in the Call Center/BPO industry, particularly in a non-voice setup, is a plus.</li></ul>
<p><strong>Company Description:</strong></p>
<p><strong>Support Services Group</strong> is a global, omnichannel contact center solutions company founded in 1998 with headquarters in Waco, Texas. Our company provides tailored, omnichannel solutions for Technical Support, Customer Care, E-commerce and Retail, RMA Management, B2B/B2C Sales, Sales Support, membership services, travel services, and more. Our mission is to deliver extraordinary customer care to brands that prioritize customer satisfaction and loyalty. We have strategically located ourselves in 10 countries with 20+ locations and 10,000+ employees. With the right People, Technology, and Solutions, we offer unparalleled customer experience to all clients worldwide.</p>