Customer Support Specialist - Remote, Part-Time - Evening & Weekend Coverage
Description
• Provide professional, empathetic, and solution-oriented support to healthcare professionals using Intrigma’s scheduling software • Respond promptly to customer inquiries via email (ticket system) and phone • Troubleshoot technical issues, identify root causes, and provide effective resolutions or escalate when necessary • Learn and maintain a strong understanding of our product offerings and updates • Document support issues and resolutions accurately in our CRM/ticketing system • Collaborate with the internal team to relay customer feedback and identify improvements
🎯 Requirements
• Tech-savvy and eager to learn new software tools • Excellent written and verbal communication skills (English - native or bilingual) • Calm, patient, and resourceful — especially when customers are facing technical challenges • Prior experience in customer support, helpdesk, or SaaS environments is preferred • Familiarity with the healthcare industry or hospital operations is a plus • Able to work independently and manage time efficiently during evening and weekend shifts
🏖️ Benefits
• Hourly compensation (competitive rate based on experience) • Fully remote work environment • Supportive and mission-driven team culture • Opportunity to grow your technical and customer-facing skills in a healthcare-focused SaaS company
Remote Customer Support, $50/hr, Night Shift, No Degree Phone Job, $50/hr, Remote, No Degree, Part-Time, Weekend Remote Data Entry, $40/hr, Evening/Night Job, No Experience Virtual Assistant, $40/hr, Weekend, Remote, No Experience Phone Support, Remote, $35/hr, No Experience, Night Shift Phone Support, $50/hr, Weekend, Remote, No Experience Data Entry, Remote, $42/hr, Evening Job, No Degree Virtual Assistant, Remote, $40/hr, Evening, No Experience Remote Customer Support, $42/hr, Night Job, No Experience Live Chat Support, Remote, $40/hr, Night Shift, College Student Phone Support, Remote, $42/hr, Evening/Night Shift Customer Support, $35/hr, Remote, Evening/Night Job, No Degree Virtual Assistant, No Experience, $42/hr, Remote, Part-Time Virtual Assistant, Remote, $42/hr, Weekend, No Experience Remote Phone Job, $42/hr, Part-Time, No Experience Required Weekend Customer Support, $42/hr, Remote, College Student Data Entry, $35/hr, Remote, Evening Job, College Student Phone Job, $50/hr, Remote, Part-Time, College Student Remote Data Entry, $40/hr, No Degree, Weekend, Night Job Data Entry, $35/hr, Remote, Evening Job, College Student Remote Data Entry, $42/hr, Evening/Night Job, No Experience Virtual Assistant, $40/hr, Remote, No Degree, Night Job