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Customer Service Associate - Merchant Cash Advance

November 6, 2025

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We are seeking a Customer Service Associate for Merchant Cash Advance. This role focuses on excellent customer service, asset information investigation, payment modifications, and note-taking. Strong negotiation skills, attention to detail, and excellent communication are crucial. This position is fully remote.

Requirements

Strong work ethic
Self-starter
Excellent attention to detail
Ability to multitask and work in a fast paced environment
Customer service or collections experience
Great communication skills
Typing speed of at least 30 WPM with 90% accuracy
Intermediate computer skills
Comfort with difficult callers
Speaks Spanish and English
Familiarity with Google Suite

Benefits

Dental insurance
Health insurance
Vision insurance

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