CSR - Customer Service Representative

Join Our Family: Customer Service Representatives for Outbound Calls

Are you looking for a meaningful and rewarding job opportunity? Since 2006, our successful, family-owned business has been dedicated to providing exceptional service with honesty, dignity, and respect at the forefront. We are excited to announce the opening of our new branch in San Jose, and we are looking to add up to five new team members to our family.

if you are someone who values connecting with others, enjoys making outbound calls, and takes pride in delivering top-notch service, we would love to have you join our team. We offer both part-time and full-time positions, and we’re especially interested in candidates who bring a sense of maturity and a wealth of life experience. Come be a part of a company that treats its employees and customers like family!

Responsibilities

• Provide exceptional customer support through various channels, including phone and email.
• Assist clients with inquiries, resolving issues promptly and efficiently.
• Utilize effective communication skills to convey information clearly.
• Collaborate with team members to enhance customer service quality and efficiency.

Qualifications

• Proficient in English with strong communication skills
• Experience in customer service and client support
• Excellent phone etiquette and data entry abilities
• Familiarity with Microsoft Office and computer skills
• Multilingual or bilingual skills are a plus

Job Types: Full-time, Part-time

Pay: $18.00 - $23.00 per hour

Expected hours: 40 per week

Benefits:

• Paid time off

Shift:

• Morning shift

Work Location: In person