Community Marketing Manager

<p>This brand new role will live in Product Marketing, on our Community team, reporting to the head of Community. It is highly cross-functional, requiring partnership with fellow marketers and colleagues in product, engineering, sales, customer experience and more. Design, configure, and continually optimize the community digital experience. Cultivate a sense of trust, care, well-being, inclusiveness, and belonging in the community. Develop and implement internal and external community advocate programs to motivate and incentivize top community contributors. Develop and maintain a comprehensive set of community guidelines and policies. Monitor community health and produce reports on relevant issues and outcomes. Represent the voice of our community in cross-departmental communications, sharing trends, pain points, and sentiments. Identify sources of churn in the community and come up with creative ways to reduce churn.</p><p>Slack is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.</p>