Client Support Services Manager

Client Relationship Manager – Global Law & Professional Services Firm | Hybrid (London) <br>An international leader in legal, corporate, and fiduciary services is seeking an experienced Client Relationship Manager to join its growing London team. <br>This is a fantastic opportunity to work with a world-class professional services firm supporting top-tier clients across financial services, capital markets, and investment management. The role focuses on deepening client relationships, enhancing service delivery, and driving growth across a portfolio of high-value accounts. <br> <br>Be the key contact for a portfolio of clients, managing all non-legal interactions. <br>Strengthen long-term relationships through proactive client care and strategic support. <br>Ensure compliance with KYC, regulatory, and internal governance requirements. <br>Work closely with business leaders to identify cross-selling and growth opportunities. <br>Support billing, portal access, and other operational processes. <br>Collaborate on seasonal campaigns and marketing initiatives. <br> <br>✅ 5+ years’ exp in CRM - with at least 2 years of that in a law firm - essential <br>~ Strong communication and relationship-building skills. <br>~ Degree-qualified with a solid understanding of corporate or financial services sectors. <br> <br> <br>Location : London | Hybrid (50% in-office) <br>If you\'re ready to take the next step in your relationship management career with a truly global firm, get in touch to learn more. <br> <br>#Your CV may be added to our secure applicant tracking system however your details will never be shared to any other third party without your consent. You can browse a full spectrum of job opportunities and exercise your data subject rights anytime.