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Situated in the heart of Durango’s trendy Second Avenue District, the award-winning Lola's Place, the social hub for The Leland House, as well as the local Durango community. A remodeled 1890’s Victorian home, Lola's offers a unique combination of casual dining and a fun, laid back place to gather with friends. Leland House guests and locals alike can be found playing card and board games, holding book club meetings, and swapping trail stories over a beer and tacos at the end of the day. Lola’s Place has curated a collective group of healthy food and beverage partners who provide offerings with intentional ingredients. The space is home to a specialty coffee shop and artisan bakery, craft brewery bar, and four food trucks offering organic, whole food smoothies and breakfast bowls; authentic Mexican cuisine; stir fry wraps and bowls with vegetarian, vegan and gluten-free options; and Japanese small plates. Lola’s Place also supports the arts by providing a venue for local musicians and performers. Additionally, Lola’s Place serves as an event venue for guests of the Leland House as well as Durango locals.
Lola's Place Values
Inclusivity -
All are welcome
Customer intimacy -
Customers at Lola's Place are more than customers - they are our friends with whom we seek out to build long-term relationships
We have personal and memorable engagements with customers who visit Lolas Place
We continuously improve our levels of service and guest experience - in-person and online
We are approachable and casual, yet professional and attentive
Sustainability -
We highlight aspects of our brand that demonstrate this value (solar powered buildings, low flow faucets, LED lights, eco-friendly landscaping, efficient A/C and heaters, our convenient and desirable location encourages walking versus driving, bikes for guest use, sourcing food ingredients from local farmers whenever possible, etc.)
History -
The Leland House and Lola's Place were family owned and operated prior to the Ensign & Martinez Family continuing the historic tradition
With our recent renovations, we maintained historic aspects of the properties that were built in 1927 (Leland House) and 1890 (Lola's Place)
Wellness -
We provide a restorative experience and help guests find their definition of "well"
Lola's Place serves as a platform for educational talks, yoga, and other wellness activities; Lola's Place supports community wellness by partnering with local non profit organizations
Responsibilities
Engage with customers in a friendly and enthusiastic manner
Serve coffee, tea, wine, beer, and mixed drinks from our bar menu to customers in accordance with Lola’s pouring guidelines
Anticipate potential problems related to customers’ excessive or underage drinking and ensure intoxicated, illegal or otherwise inappropriate customers are no longer consuming alcohol; dissuade such customers from driving or biking
Clean glasses, bar equipment, and bar top at beginning and end of shift as well as continually throughout shift
Take food orders
Maintain an organized, efficient environment - even during busy times
Maintain a friendly and collaborative team environment with other employees and partners at Lola’s Place – this job requires being pleasant with others on the job and displaying a good-natured cooperative attitude
Qualifications
Prior barista experience
All bartenders must be at least 21 years of age
Must have a high school diploma
Must pass the eAlcohol Servers course and provide certificate
Must successfully complete Lola’s training period
Consistency and dependability in job performance and in serving alcohol and other beverages in accordance with all laws and Lola’s Place standards
Maturity and self-control in handling difficult situations and customers, including controlling strong emotions such as anger, controlling visible signs of frustration to customers, and avoiding aggressive behavior
Convey an attitude of being part of Team Lola’s in all you do; a Team Lola representative to the general public and to our food truck partners
