Assistant Office Manager (Pueblo)

About the position

Responsibilities

• Assist the Office Manager in adjusting resources and personnel for maximum effectiveness.
• Provide input and assist with annual performance evaluations and employee performance matters.
• Supervise day-to-day operations, including coaching and conflict resolution.
• Handle escalated customer complaints and process complicated applications.
• Monitor workflow and employee schedules as the floor lead.
• Assist with accounting duties such as daily deposits and reconciliation of receipts.
• Perform functions of line staff, including issuing documents when necessary.

Requirements

• Four years of work experience in a public-facing role, technical customer-service role, or regulatory environment.
• Bachelor's degree in Management, Business Administration, Public Administration, or a related field.
• Direct supervisory experience leading a workforce interacting with the general public.
• Experience in coaching and conflict management.
• Intermediate to advanced computer and data entry skills.

Nice-to-haves

• Experience in a regulatory environment or technical customer service workplace serving the general public.
• Driver License Fundamentals (DLF) Certified.

Benefits

• Full-time employment with a competitive salary range of \$54,960 - \$57,708 per year.